Frequently Asked Questions

Everything you need to know about your AAKASHA experience.

How long does it take for my order to be handcrafted?

Each AAKASHA piece is handmade to order in our studio. Production typically takes 3-5 business days before your items are ready for shipment.

Do you offer international shipping?

Yes, we ship worldwide. We primarily use express shipping carriers like DHL or FedEx to ensure your order reaches you safely and quickly, regardless of your location.

Can I request a custom size or modification?

We pride ourselves on inclusivity. We offer custom sizing and minor design modifications upon request. Please provide your measurements in the order notes or contact our support team.

What is your return policy?

We accept returns and exchanges within 14 days of delivery, provided the items are in their original, unworn condition. Please note that custom-made items are non-refundable.

How can I track my package?

Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

What materials do you use for your garments?

We use high-quality, ethically sourced fabrics including genuine leather, premium cotton, and wool. Detailed material information is listed on each specific product page.